Third Chapter

Nice settings, with Long wait for a very expensive basic coffee. I like the settings of this place. A clean, tidy, and welcoming atmosphere. However, customer experience here wasn't the best. I waited more than 30 for someone to come and take my order. It wasn't very busy either. It is a very expensive charge for basic small coffee, that isn't even hot enough. Obviously, it's not very good. Once the order was placed , it was quick to get the coffee, but again, the customer experience is not very good with waiters. Leaving to pay you are confronted with a 1.5% weekend surcharge that is not clearly shown or displayed on the menu.

Came here for lunch with work colleagues during the week. It was busy but we were seated within 5mins which was a great start. Staff were accommodating even if we can see how busy they are. Orders came in quick. The Angus steak sandwich was nicely made. Chips on the side were hot and crisp. The chicken tikka skewer was flavourful and could feed up to 2 people. Will definitely come back here next time.

I used to come here a few years ago and the coffee, hot chocolate and food was all really delicious! And still it stands that it's as delicious and even a bit more. The hot chocolate and mocha that my partner had were superb! I had the bacon Benedict and Brioche French Toast my partner had were scrumptious and delicious and very flavoursome. HIGHLY RECOMMEND that you come here for every occasion especially breakfast.

I wanted to write this review as I’m a local and have regularly visited Third Chapter over the years, but have recently noticed somethings not quite right. There’s some things across the board that I think needs some attention. - The cleanliness in the outside area is shocking, and not very welcoming. Lots of cobwebs, lots of bird poo. - The quality and freshness of the food is not what it used to be, and it doesn’t justify the recently increased prices being charged. - The 10% “service charge” on weekends is very off putting, especially on takeaway items like coffee. However the 1.5% surcharge on all card payments, and 15% on public holidays is understandable. - In 3 out of 4 of my recent visits, 3 of them being during the week, the staff seemed very lazy and downbeat, and it was quite shocking as I’ve always been used to top quality customer service at Third Chapter. This review comes from a good place. I hope Third Chapter can take this feedback onboard. Thanks.

Was there on the weekend. Food was pricey but whatever $35 for a burger and fries? Burger was decent but $35 was pushing it. The kicker though - and this was not communicated by the serving staff: 10% surcharge on the weekend. So they charged me close to forty bucks for a burger. That’s absolutely ridiculous and unjustifiable. Extortionist!!! Coffee was garbage. Tables were dirty. So $135 + for three burgers and three coffees. Next time I’ll just go to a 5 star restaurant aye?

A Reliable Coffee Shop for Great Almond Lattes Rating: ⭐⭐⭐⭐ (4/5) I wanted to share my thoughts on a coffee shop I frequent for their almond lattes. It has become my reliable go-to spot when I'm in need of a takeaway caffeine fix. It's a solid choice for anyone who enjoys a robust cup with a touch of sweetness. The staff are always friendly and professional.